Privacy Policy at Multison | Multison.fr

Privacy Policy

At Multison , we take the privacy of your personal data very seriously. This privacy policy aims to inform you about how we collect, use, and protect your information when you visit our website multison.fr and when you make purchases from us.

1. Collection of personal data

We collect the following information during your visits and interactions with our site:

Information Provided Voluntarily: When you place an order, create an account, sign up for our newsletter, or contact us via our contact form, you voluntarily provide us with personal information such as your name, address, telephone number, email address, and payment information.
Information Collected Automatically: When you browse our site, we automatically collect certain information such as your IP address, the pages you visit, the type of browser you use, and the history of your interactions with our site.

2. Use of data

The information we collect is used for the following purposes:

Process and ship your orders
Manage your customer account and purchase history
Respond to your requests for information or support
Send you marketing communications if you have consented to receive our newsletter
Improve your user experience on our site by analyzing your preferences and behaviors
To ensure the security of our site and prevent fraud

3. Sharing data

We only share your personal data with third parties in the following situations:

Service Providers: We use third-party service providers for services such as payment processing, order fulfillment, website hosting, and email delivery. These service providers only have access to your data to the extent necessary to provide their services.
Legal Obligations: We may be required to disclose your personal data if required to do so by law or in response to legal process.

4. Data security

We implement appropriate security measures to protect your data from unauthorized access, loss, alteration, or disclosure. These measures include the use of encryption protocols, firewalls, and other security technologies to secure your personal information.

5. Your rights

You have the following rights regarding your personal data:

Right of access: You can request access to the personal data we hold about you.
Right of rectification: You can request the modification of your personal information if it is incorrect or incomplete.
Right to erasure: You can request the deletion of your personal data, unless we have a legal obligation to retain it.
Right to restriction of processing: You can request to restrict the processing of your data in certain circumstances.
Right to object: You can object to the processing of your data for direct marketing purposes at any time.

6. Cookies

We use cookies to improve your experience on our website. A cookie is a small text file placed on your device when you visit our website. These cookies help us:

Recognize your device on subsequent visits
Remember your preferences and improve your user experience
Analyze the traffic and use of our site

You can manage your cookie preferences through your browser settings.

7. Data retention

We retain your personal data for as long as necessary to provide you with the services you have requested, to comply with our legal obligations, or until you request its deletion. The retention period depends on the nature of the data and the purposes for which it is collected.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and we will notify you of major changes via email or on our website. We encourage you to regularly review this page to stay informed of any changes.